Music Lesson Policies
At Rancho Canyon Music, we believe it is our duty not only to teach students to play and understand music, but to instill the mental discipline that is necessary for a rewarding musical experience. Thank you for your cooperation.
In order to provide you with the best possible learning environment, we ask that all students observe the following policies:
- Tuition Payment Policy
Monthly tuition for a specific month is due on the final lesson of the preceding month. For example, tuition for the month of September will be due at the final lesson of August.
- Attendance and Lesson Cancellation Policy
We understand that situations arise such as illness, vacation, or other matters that keep a student from being able to attend their music lesson. Our instructors will be happy to reschedule a lesson for any student, provided that they are notified no less than 24 hours prior to that lesson's cancellation. In the event of a lesson that falls on a holiday or a teacher cancellation, a make-up lesson will be scheduled. A rescheduled time will be worked out and agreed upon by both the instructor and the student or the student's parent/guardian. Students who cancel a lesson with less than 24 hours notice, or students who fail to show up for a rescheduled lesson, will forfeit the right to reschedule that lesson, and no tuition credit or reimbursement will be available.
In consideration of other students, there will be no extension of lesson time if a student is late. The lesson period will consist of the remaining time in the scheduled time slot. Our instructors reserve the right to reschedule or discontinue any student who is habitually late or absent.